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5 Tips For Choosing A Cleaning Service

You can’t take it anymore! The dirt, the dust…it’s all so overwhelming, and when you stand in the middle of it, you just want to scream because you don’t know where to start and company’s coming and UGH!

Deep breaths, okay? You got this.

The good news is you don’t even have to lift a finger. There are many home cleaning services at your disposal. One look online and you’ll find a plethora of them just waiting to come into your house to take care of that mess for you, but unfortunately with so many options comes another problem.

Which one do you choose?

Laura the Lemon Lady?

The Dust Bunnies?

Bertha’s Bodacious Bathroom Scrubbers?

There are so many choices, but thankfully we’re here to ease some of the burdens by giving you a few tips when it comes to choosing a cleaning service that’s right for you.

Price is Not an Option

Okay, maybe that’s stretching it a little if you’re on a budget, but bear with us, we’re going somewhere with this.

When choosing a cleaning service, don’t just choose the one with the lowest price. Sometimes it could be a scam, getting you hooked with the low low price of just $19.95, but when they show up to clean you find there are hidden service fees, add-on’s for things you never discussed, a surcharge for products used. I mean, who does that?

Also, lowest priced can also mean that their products are inferior, their employees aren’t well-trained, and do you really want the hassle of your home smelling like a cheap can of aerosol spray just to save a few bucks? Of course, you don’t.

Research, Research, Research

Checking in to the company you plan to hire is a no-brainer. A quick Google search of a service can provide you with many things such as reviews, testimonials, and complaints. See if the company is active on social media, too. Visit their Facebook page to see what others have to say. Has someone complained about money going missing from their dresser? Stay far, far away from that service!

You don’t need to hire a private investigator, but taking a few minutes to familiarize yourself with the companies that are available to you can go a long way toward making you feel comfortable with a group of strangers coming into you home.

Satisfaction Guaranteed

Before a company even sets foot in your foyer, it’s important to make sure that they offer a satisfaction guarantee before they get started. Preferably in writing!

This way, after the toile ts have been scrubbed and the kitchen’s been wiped, and you’re still not happy for whatever reason, they have to come back and finish the job to your satisfaction.

Product Placement

When looking into which service to hire, another thing to keep an eye on is the types of cleaning products used for the job.

Mop Up Your Mess uses our own, all-natural and safe products with the ingredients clearly visible, so you’re good there, but other companies might come into your home with harsh chemicals and foul smelling cleaners with ingredients you can’t even begin to pronounce. These types of products can be harmful to not only you, but your children, and your pets.

For your own safety, and the safety of others, make sure you ask this question before you hire a service.

You Have a Voice, Use It

One of the biggest mistakes people make when hiring a cleaning service is not being clear on what they want. Don’t just say, “I’d like the kitchen cleaned,” be as detailed as possible when communicating your expectations.

“I want the kitchen cleaned, including the floors, baseboards, sinks, counters, behind the fridge, and underneath the hood of the oven.”

Most companies will do all of this stuff for you because it’s common sense, but you’d be surprised with what some people try and get away with. They might come back and say, “You didn’t tell us you wanted your floors moped, so we just cleaned the counters.”


It’s important to voice your expectations before you begin, to avoid the hassle later on if you don’t.

There, that wasn’t so bad, was it? Just a few quick and simple things to note before you hire someone to come into your home to clean. These are all things that can be done online, over the phone, or in person. When you’ve finished, you’ll have more confidence in the company you choose, and feel good about not having to worry about that mess yourself, freeing you up to sip margaritas, or take in a movie.

The Woman Behind the Mop

From working part-time for another cleaning company to running her own successful business, Mop Up Your Mess founder Chantal Doucet knows what it takes to get the job done. Her attention to detail, willingness to go that extra mile for clients and savvy business knowledge has quickly made Mop Up Your Mess one of the premiere cleaning services in the Toronto and surrounding area, and word continues to spread. From managing a small staff and making her own cleaning products, to attending expos and expanding her brand, Chantal is the definition of busy, but we managed to catch up with her for a few minutes so you can spend some time getting to know the woman behind the mop.

What was the inspiration behind starting Mop Up Your Mess?

I used to have a part-time job as a contractor cleaning for another company. I would get so many compliments on my work, that I started wondering why I was making someone else all the money. Eventually, that led me to look into how I could start my own business, and Mop Up Your Mess was born. It started out just as a side project for extra income, but within a short period of time word of mouth became so strong it turned into my full-time job. I wanted a company that prioritized customers and quality above anything else.

Your slogan is “We Lust For Dust.” How did you become so passionate about cleaning? Have you always had a “lust for dust?”

Ever since I was a child I’ve been a very organized person. It’s always been important to me to have clean and tidy workspaces. So I guess you can say I’ve always been a “luster.” To me there’s nothing more rewarding then giving others some family time back, so if I can accomplish that while fulfilling my own need to tidy up, it’s a win-win for everybody.

Mop Up Your Mess makes their own cleaning products. What makes those products different from the supplies you might buy off the shelf at the grocery store?

Other than the fact that they’re homemade, I’d say the fact that all the ingredients are recognizable. There are so many products out there when you read the labels you see they’re made out of unpronounceable words. Ours are all-natural because I think there’s comfort in understanding what’s going to be in the air you’re breathing, on the table you’re touching, in the bath your child is playing in, and on the counters, you’re preparing your family’s food. It’s very important to me for our clients to know just what we’re using to clean their homes and feel comfortable with our supplies.

What’s been the most rewarding part of the job so far?

The relief and peace of mind I give my clients. Knowing they can come home to a clean house and enjoy their family time is such a good feeling because I know how precious that time is for them.

When you’re tackling a messy home, where’s the first place you start?

Bathrooms! Always start with the bathrooms since they’re one of the most pivotal areas in the home.

What’s the most important tip you can offer someone when it comes to keeping their home tidy in between visits?

Stay on top of the little things daily. Put your clothes away, toys in the toy box, etc. Doing the little things makes it easier to ensure there’s never a big build up!

When you’re not busy with work, what do you like to do during your downtime?

Unfortunately, at this point, I’m working about 7 days a week just trying to keep up with the demand! Whatever off time I have is usually spent working on my friend’s wedding décor, or catching up on some sleep!

Why should someone choose Mop Up Your Mess over some of the other cleaning services available? What sets you apart from the competition?

Communication, attention to detail and pride of work. It’s very important to me that clients always feel comfortable talking to me if there’s an issue so we can immediately resolve it! Also, my cleaners are trained to have strong attention to detail, and we ensure they have pride in the work they complete, so our clients can always take comfort in knowing we’ve left no cushion unturned when it comes to getting every speck of dust or dirt there is to find.

Achoo! Cleaning When Everyone Is Sick

Whether it’s your kids, your spouse, or a houseguest that’s overstayed their welcome, someone in your home is going to get sick, and when that happens it’s all hands on deck to make sure those bugs are contained before you find yourself coming down with a nasty summer cold.

Trust us, you don’t have to quarantine anyone in a plastic bubble, but rather just follow these few helpful tips to keep everything under control, and if things go according to plan, you can rest easy knowing that you’ve done your very best to help prevent germs spreading to other members of the family, including yourself.


Door handles, fridge handles, light switches, shower handles, toilet handles…basically anywhere anyone touches on a regular basis needs to be wiped down thoroughly with sanitizing wipes, disinfectant spray, or rubbing alcohol pads. Get to these areas quickly, and often, because runny noses and chubby little fingers can spread germs like wildfire.


It’s safe to leave the actual bedding for now, but you might want to think about changing that pillowcase often during the duration of a cold. Runny noses, sneezing, and watery eyes are attracted to a pillow as easily as bees to a flower. Changing the pillowcase more often than not will go a long way toward helping stave off the spread of germs. When the illness has run its course, then it’s time to talk about washing everything else. Sheets, comforters, the actual pillows themselves; get everything freshly washed ASAP if you don’t want to find yourself on the receiving end of a bug.


Hand, shower, and dishtowels can harbor bacteria just as well as any door handle can. Make sure you’re changing hand towels/dish towels on a regular basis, and not keeping shower towels hanging around after use. Throw them in the wash, or change them out, so you know that the only things hanging in your bathroom and kitchen are towels that are clean, and disease-free.


If you only have one bathroom in your home, you’re going to have to work extra hard to make sure that whatever illness is going around is contained. Cleaning tubs, toilets, sinks, taps, and counters regularly during the duration of the virus is key to making sure it doesn’t spread.

If you’re lucky enough to have two bathrooms, consider designating one specifically for whoever is sick, and when it’s run its course, give that bathroom the best disinfection it has ever seen.


One of my favorite things to do when I’m sick is lay in bed with the TV on, and chances are I’m not the only one. TV remotes can get nasty in a hurry, as can cell phones, and video game controllers if the kids are up to playing. Give these a good cleaning on the daily with cotton balls dabbed in rubbing alcohol.


If your kids are the ones who are sick, their plush friends are a magnet for germs because really, who doesn’t want to hold a fuzzy teddy when they’re not feeling well? It might be a struggle to get these away from them, but it’s imperative that you manage to toss them in the wash according to their instructions if you want to keep things contained. The same goes for blankets that your children adore, too. Clean them up, and show those germs who’s boss! Grrr!

Will cleaning all these things guarantee that you won’t find yourself getting sick this summer? Of course not, but it will greatly reduce the risk of a bug being passed on to you when it has finished its nastiness in someone else.

Let’s face it, we’re all going to get sick at some point, but the main thing is to try your best to keep control of your home while it’s under attack, and help prevent the spread of infection, because no one needs to be dealing with that when the sun is shining and the weather is warm!

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